The Diploma of Business (Hospitality and Tourism Management) is embedded in the Bachelor and Associate Degree of Business (Hospitality and Tourism Management) and has been designed as an exit qualification.
The overall aim of the Diploma of Business (Hospitality and Tourism Management) is to provide a flexible, student-centred and academically rigorous course of study, which seeks to further develop students’ business and hospitality and tourism management skills and competencies and give them a solid foundation for further study at the undergraduate level.
This course provides students an integrated approach with practical experience of industry specialists and formal academic learning. This course seeks to provide students with an undergraduate level of knowledge, competencies and values necessary for a fulfilling career in various areas of business administration and hospitality and tourism management. For this reason, students are required to undertake five core units which includes Academic Skills for Success; Marketing Foundations; Business Communication and Stakeholder Management; Principles of Management and Organisations; and Foundations of Information Technology. These core units are enhanced by three specialised hospitality and tourism management units of Introduction to Hospitality and Tourism; Food and Beverage Management; and Visitor Management.
CRICOS Code: 112648F
1 year full time
– Melbourne (commencing 2024)
February, May, August, October
Domestic and International
Credit points per unit:
Total Credit Points
required for award:
Course tuition Fee
Over 1 year
Fee per unit:
All fees and charges listed are in Australian dollars. Fees are subject to change without notice. Course fees are to be paid in full before enrolment/selection of subjects in any given semester. AIH ensures that the conditions and processes for international and domestic students to apply for a refund of tuition fees are equitable and comply with government regulations. Refer to Refund Policy for International and Domestic Students.
What you will learn
As a student, you will need to allocate time to attend classes. Generally, if you are studying full-time, you will have between 8 hours of classes each week, on- campus. In addition, you will need to set aside a minimum of 10-12 hours each week in your own time to complete assignments, readings, projects and prepare for quizzes and presentations.
Your studies at AIH will encompass practical, professionally focused, and research-based learning, so assessment types will vary. You can expect them to include:
- Reports, project documentation, case studies and presentations.
- Essays and assignments
- Practicals and team-based projects
- Explain knowledge of best practices on how to further sustainability (economic, environmental, and cultural/social) in the hospitality and tourism industries.
- Outline knowledge of trends and key issues affecting the hospitality and tourism industries.
- Identify relevant theory and practice in the context of the contemporary global hospitality and tourism industries.
- Recognise personal and professional goals and development based on perceived strengths and potential for life-long learning.
- Define leadership, teamwork and interpersonal skills needed for managing diverse and global hospitality and tourism operations.
- Summarise personal and professional standards for ethical decision-making and social behaviour.
Graduates at this level will have broad and coherent theoretical and technical knowledge of a specific area or a broad field of work
Graduates at this level will have broad range of cognitive, technical and communication skills to select and apply methods and technologies to:
- Analyse and evaluate information to complete a range of activities.
- Interpret and transmit solutions to unpredictable and sometimes complex problems.
- Transmit knowledge, information and skills to others.
Graduates at this level will apply knowledge and skills to demonstrate autonomy, judgement and defined responsibility in:
- In contexts that are subject to change.
Units you will study
To complete the degree, you will need to pass 8 Units. This consists of 5 core units and 3 specialisation units.
BBUS1000 Academic Skills for Success
BBUS1000 is a core unit in the Bachelor programs of Australian Institute of Higher Education.
This unit introduces students to academic skills that are required for academic studies. It develops academic communication and study skills including time management and organisational skills, digital skills, referencing, critical thinking, academic writing, research and investigation techniques and presentation skills.
Weekly workshops are used as interactive sessions where students are given practical exercises to enhance their understanding of the topics and materials covered in this unit.
By the end of the unit students will have developed the understanding and skills necessary to help them complete all required assessments and to pass all their units.
BBUS1002 Foundations of Information Technology
This unit introduces students to the field of information technology. It provides both theoretical knowledge and practical application of basic aspects of information technology and their relevance to 21st century business operations.
The unit starts on a global scale in the e-world of the Internet before visiting the micro-world of computer hardware, operating systems, and software tools for productivity, creativity, and information processing. The unit explores networking and communication systems before looking at database technology and the design and management of business information systems. The unit concludes with a discussion of current issues and trends in information technology.
BBHT1001 Introduction to Hospitality and Tourism
This unit introduces students to the characteristics, relationships, dynamics and complexity of the tourism, hospitality, and event sectors. It explores the concepts, the stakeholders, the nature and complexity of tourism, hospitality and events, and their interrelationships. In analysing the potential impacts on the current and future growth, students research emerging trends and management issues relating to a changing visitor profile and the experience economy.
This unit also aims to give a solid foundation for future tourism, event & hospitality units and insights into potential career pathways.
BBMG1002 Principles of Management and Organisations
This unit aims to provide students with an understanding of principles of management applied across organisations.
Throughout this unit, students will examine theories of management and evaluate how inquiry-based skills can be applied in the contemporary workplace. This unit introduces students to key perspectives and discusses a range of fields that inform the theory of leadership and management practices.
This unit will cover theories of management and their application to contemporary practice, strategies of working in a diverse global workplace, teams and teamwork, planning and controlling information flow, organising and leading, motivating and rewarding, and management strategies in both personal and professional contexts.
BBMG1003 Business Communication and Stakeholder Management
This unit provides students with the fundamentals of business communication, with an emphasis not only on theoretical knowledge but also on application of relevant concepts in easy-to-understand communication situations within and outside the organisation.
It aims to help students analyse, select, and apply appropriate strategies, in both internal (from top management to junior-level employees, and among colleagues) and external (customers, vendors, suppliers, and other key stakeholders) communication.
The unit employs several teaching methods, including traditional lectures, which provide theoretical and analytical models, class discussions, self- assessments, videos, experiential learning, practical examples and exercises and group work.
BBHT1002 Food and Beverage Management
Managers in the Hospitality and Tourism industries must understand current food and beverage practices and operations used to meet the current and future demands of customers. These are diverse, informed and value conscious. Hence, Hospitality and Tourism managers need to be equipped with the underpinning knowledge and skills of food and beverage management. This unit will enable students to develop an understanding of the core principles and practices of food and beverage management. The unit provides an overview of the concepts and principles of effective and successful operational management within the constraints of the food and beverage managerial environments. The unit covers areas within food and beverage management, including restaurant operations: the management process, marketing, production and service, sanitation and safety, design, current and future trends.
BBMG1004 Marketing Foundations
Marketing Fundamentals offers an introduction into marketing and locates the function of marketing within the organisational context and career. It also informs the non-marketer how one might interact with marketing as an organisational member.
The unit aim to enable students to become knowledgeable regarding the concepts that inform the practical tools that marketers use to plan, implement and evaluate marketing decisions. In addition to the study of selected journal articles, current events and campaign will be used to enhance students’ learning of marketing concepts application and issues.
The unit focuses on the development of knowledge and skills in core main marketing topics (such as micro and macro environmental analysis, ethics, 4Ps) and provides strong foundation for more specialised AIH marketing units in year two and three.
BBHT1003 Visitor Management
Integral to the success of a tourism product and destination is a solid knowledge of consumer trends and tourist motivations and drivers. With a clear understanding of tourist profiles, their motivations and behaviours, hospitality and tourism managers can apply service design frameworks to develop and manage authentic and sustainable experiences, supported by effective marketing and management practices.
This unit explores how tourist behaviour is shaped and influenced by a wide variety of internal and external forces. Students examine theories related to tourist motivation and decision-making, and the impact both have on tourism product development, destination planning and management. Using research and workshop activities focussed on service quality, visitor experience, technology and the role of interpretation, students will demonstrate the practical application of service design and experience design in visitor management context.
What you will achieve
- Create effective organisational strategies to lay the foundation for achieving success.
- Examine both local and global business trends to consistently maintain a competitive edge.
- Acquire essential skills in critical thinking and strategic planning within a corporate environment.
- Recognise intelligent business prospects and comprehend how to capitalize on them.
Potential career paths
- Front Office Supervisor
- Travel Agent
- Food and Beverage Supervisor
- Guest Services Agent
How to Apply
To view how to apply click here.
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