Associate Degree of Business (Management)

Unit Description:

BBUS1000 is a core unit in the Bachelor programs of Australian Institute of Higher Education.

This unit introduces students to academic skills that are required for academic studies. It develops academic communication and study skills including time management and organisational skills, digital skills, referencing, critical thinking, academic writing, research and investigation techniques and presentation skills.

Weekly workshops are used as interactive sessions where students are given practical exercises to enhance their understanding of the topics and materials covered in this unit.

By the end of the unit students will have developed the understanding and skills necessary to help them complete all required assessments and to pass all their units.

Unit Description:

This unit introduces students to the field of information technology. It provides both theoretical knowledge and practical application of basic aspects of information technology and their relevance to 21st century business operations.

The unit starts on a global scale in the e-world of the Internet before visiting the micro-world of computer hardware, operating systems, and software tools for productivity, creativity, and information processing. The unit explores networking and communication systems before looking at database technology and the design and management of business information systems. The unit concludes with a discussion of current issues and trends in information technology.

Unit Description:

The service economy is dynamic, influenced by evolving technology and innovative practices and driven by customers ever changing wants and needs. To remain competitive, businesses need to understand their changing customers, their expectations and how to deliver a quality customer experience that goes beyond the product or service offering.

This unit encompasses theoretical concepts of creating meaningful customer relationships, identifying their needs and service design, delivering quality services and service recovery ~ all key components of quality service management. We explore the impact of technology, experience design in the digital age and emerging trends impacting service design. This unit also examines the service culture ethos and the role of the internal customer & supplier relationships in the customer journey.

Balancing service management theory with practical application, this course is a realistic and useful learning experience relevant to all industry sectors.

Unit Description:

This unit aims to provide students with an understanding of principles of management applied across organisations.

Throughout this unit, students will examine theories of management and evaluate how inquiry-based skills can be applied in the contemporary workplace.

This unit introduces students to key perspectives and discusses a range of fields that inform the theory of leadership and management practices.

This unit will cover theories of management and their application to contemporary practice, strategies of working in a diverse global workplace, teams and teamwork, planning and controlling information flow, organising and leading, motivating and rewarding, and management strategies in both personal and professional contexts.

Unit Description:

This introductory Professional and Ethical Practice unit provides students with the foundations of professional ethics and a broad management-oriented understanding of ethical issues.

Students will gain a strong understanding of the legal, ethical, and societal implications of using information technology thorough coverage of notable technology developments and their impact on business today. Students will examine issues surrounding professional codes of ethics, file sharing, infringement of intellectual property, security risk assessment, Internet crime, identity theft, employee surveillance, privacy, compliance, social networking, and the ethics of IT corporations.

Students develop digital literacy skills by understanding ethical decision-making for current and future business managers and IT professionals and aims to prepare the individuals responsible for addressing ethical issues in today’s workplace. Students will learn how to examine ethical situations that typically arise in IT and gain practical advice for addressing the relevant issues.

Pre-requisite: Nil.

Unit Description:

It is important for all business professionals to have some understanding of accounting and finance. Whilst the more complex areas are the preserve of qualified accountants and finance experts, it is important for other managers to have some financial literacy so as they can competently contribute to everyday decisions.

This unit is intended for business students who are not following a path specialising in finance or accounting. Generalists, HR specialists, marketers, IT specialists, and others will benefit by acquiring a knowledge of key concepts in the areas of accounting and finance, that they will require to be successful in their chosen fields.

Students will learn accounting fundamentals, accounting for common items, planning, capital investment and the importance of the ‘what, why, so what, what next?’question sequence. Guidance will also be given on when to seek assistance from an accounting or finance colleague or outside advisor.

Unit Description:

Marketing Fundamentals offers an introduction into marketing and locates the function of marketing within the organisational context and career. It also informs the non-marketer how one might interact with marketing as an organisational member.

The unit aim to enable students to become knowledgeable regarding the concepts that inform the practical tools that marketers use to plan, implement and evaluate marketing decisions. In addition to the study of selected journal articles, current events and campaign will be used to enhance students’ learning of marketing concepts application and issues.

The unit focuses on the development of knowledge and skills in core main marketing topics (such as micro and macro environmental analysis, ethics, 4Ps) and provides strong foundation for more specialised AIH marketing units in year two and three.

Unit Description:

The global environment is rapidly evolving due to paradigm shifts in geopolitical alliances, active roles of global institutions and growth of information technology.

This unit provides foundational knowledge in global business with a strong focus on understanding the global business environment and building strategies for firms in context of increasing globalisation of markets and production. Students will gain knowledge of theories and frameworks explaining foreign direct investment and trade.

The unit offers a balance of sound business management practices that can be applied in a global cross-cultural setting. Students will provide evidence of critical analysis of business environment for a firm entering a global market setting. The students will further demonstrate essential knowledge and skills in theory and practice for a global business enterprise and strategically evaluating the business firm in a global market.

Unit Description:

BBMG2001 Organisational Behaviour and Design demonstrates how to examine individual and group behaviour in organisations. Students are introduced to dominant theories of organisational behaviour. The unit teaches a range of concepts and theories that can be used as tools to generate a more precise and in- depth analysis of behaviour than would be possible with idiosyncratic or superficial observations. Students will practice the critical habit of viewing phenomena from many perspectives and identifying related operational and ethical issues for managers.

Students are given opportunities to examine different perspectives on managing people and designing organisations, and to understand and practice the determinants of interpersonal and team interactions in organisational environments.
Understanding people and group dynamics is introduced as the key to becoming a good leader and facilitating effective change management. These topics will be explained in the context of common business scenarios and will help students apply theory to practice.

Unit Description:

Human Resource Management HM) has gone through considerable transformation in recent decades. Once a reactive, administrative function that was seen by other functions as playing little part in organisational success, the ‘Personnel and Administration’ function of the past is now a key contributor to the future of the organisation and to success. HR departments are often now called ‘People and Culture’, reflecting the changing nature of the function.

This unit will explore the wide-ranging responsibilities of human resources departments, and key theories in HRM, as well as looking at challenges for the future.

In this unit, students can gain knowledge of talent acquisition, talent management, succession planning, performance management, industrial relations concepts, employer brand, employee engagement and a range of other HR topics.

Unit Description:

This unit introduces students to the legal framework and legal principles applying to commercial activity within the context of the Australian legal system. In particular, legal problems commonly encountered in business situations such as torts, contracts and consumer law.

This unit also introduces students to the legal framework and legal principles applying to companies primarily, but some introductory discussion is done in partnerships, trusts and associations as well. Some of the key topics include types of companies, process of incorporating, effects of incorporation, internal rules, appointment and removal of directors, duties of directors, shareholders’ remedies, share capital transactions and insolvency procedures.

In this regard, students develop the ability to interpret legislation and case law and apply them to given scenarios. The workshops will be used as interactive sessions where students are given the opportunity to test their problem-solving skills as well as ability to relate the relevance of the Corporations Act to various aspects of running a company.

Unit Description:

Statistics are data that have been gathered, analysed, and interpreted. The ability to use and apply relevant statistics in business-related decision-making is increasingly important for all business functions.

This unit facilitates foundational understanding of statistical tools and techniques that support efficient decision-making in finance, marketing, production planning, scheduling, inventory management etc. It develops deep knowledge and skills to identify and implement appropriate statistical procedures that can support managers in making business decisions.

The students will gain hands-on experience with Excel Solver using descriptive and inferential statistics to analyse business decisions, hypothesise data and measure relationships.

Unit Description:

Evidence-based leadership is gaining immense popularity nowadays and organisations are looking for leaders who can guide an organisation to high performance with strong emphasis on decision- making with evidence. Their goal is to pursue high performance by bridging the gap between where the organisation is “now” and where it “wants to be.”

Evidence-based leadership is not about how to lead, how we communicate, inspire, or engage. It is about identifying key components of leadership and the application of critical skills to create a high-performance organisation.

This unit aims to provide in-depth knowledge about the role of agile leadership in an organisational environment to make decisions effectively based on substantial evidence. The unit further provides students opportunities to analyse and apply various approaches to leadership for 21st century organisations. The unit focuses on evidence-based decision-making, best practices, and key benchmarks as fundamental to successful leadership.

Unit Description:

Operational Management examines the operational facets of organisations, focusing on the processes that contribute to the organisation’s end product or service. Students will examine the operational objectives and strategies and develop an understanding of several key functions within the organisation, including the design of processes, the design of supply networks, process technology and job-design. Planning and control are recognised as a central management function, this includes planning and controlling inventory, supply chain management and project management. The processes of monitoring, measuring, analysing and improving operational performance are applied via scenarios and case studies.

Unit Description:

An understanding of International Business is essential in today’s interdependent global world, regardless of the size of the business. The unit introduces students to international business along with key operational considerations, and provides student with the knowledge, skills, and abilities to understand the global economic, political, cultural, and social environment within which the company operates. This unit will examine the strategies and structure of international business, including trade and financial systems, to better understand how to choose overseas markets. Students will also learn how to formulate international business strategy which includes marketing strategy decision, international production, outsourcing and logistics, as well as staffing and personnel matters.

Unit Description:

This unit develops analytical skills and a practical understanding of negotiation techniques in projects, effective management and conflict resolution through the application of research and academic literature. It does so by evaluating the influence of culture, personality, perceptions and communication, and using these insights to develop plans for conflict resolution in various project situations to reach agreements.

Unit Description:

The marketplace is changing rapidly and is different from what it used to be previously. Today’s marketplace has access to more information, is more competitive, and customers are more empowered. The change has happened because of several societal forces that have resulted in new consumer and capabilities. The three major forces that are transforming the marketplace include technological changes, globalisation, social responsibility and sustainability.

BBMG2008 focuses on these forces and discusses the new challenges and opportunities because of these forces which led to significant changes in the marketing environment. The unit also places emphasis on how companies should acknowledge the dynamic nature of the marketplace, major forces causing the changes, growing with the new marketing realities, and achieving business excellence.